Ivory Ella Reviews

Ivory Ella has an overall rating of 4.7 based on 32 reviews. Customer feedback on Ivory Ella is mixed: Ivory Ella reviewers highlight positive aspects like high-quality products, unique designs, excellent customer service, commitment to charity, which strongly appeal to environmentally conscious consumers, animal lovers, fashion-forward individuals, charitable shoppers. However, Ivory Ella is often criticized for its higher price point, limited size options, occasional shipping delays, inconsistent product availability.

4.7/5.0

32 reviews

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All Ivory Ella Reviews (32)
KathleenThurston
May 29, 2026
"Packaging was decent"
My order showed up packed well, and everything inside seemed totally fine. The box had a little dent here or there, but nothing was actually damaged. Overall, the packaging was good enough and I don’t really have any complaints.
amberpickett0948
May 19, 2026
"Good cause, but I don’t want to dig for details"
I do like that they show the donation details and explain where the money is going. That said, I had to poke around a bit to find some of the info, which got annoying fast. Overall though, it seems honest and like a good cause
ThomasMedeiros_99
May 18, 2026
"The return was easy, the label came..."
The return was easy, the label came through quickly, and my refund showed up earlier than I expected. Pretty much how it should work, honestly. No hassle at all...
LoisBryan
May 18, 2026
"Really nice quality, honestly"
I picked up a hoodie and a tee from Ivory Ella, and I’m sorta surprised by how nice they are. Both are really soft, and the fabric feels thicker than I expected in a good way. I’ve washed them a few times now and the print still looks great. Sizing was normal too, so no complaints there. Overall, I’m just happy with the quality and it feels worth it.
Denise_baird02
May 08, 2026
"Fit was seriously spot on"
I ordered my usual size and it fit exactly how I was hoping. Not super tight and not weirdly oversized either. The length was really good too, which I always stress about a little. Overall, I’m happy with it.
Jamie_regalado72
May 01, 2026
"Cute stuff, definitely my kind of vibe"
I was into the designs right away. Everything feels cute and easy to browse, and the site has a clean look that just kind of works. Seems like a good place to find styles I’d actually wear.
luz_Aguilar78
April 30, 2026
"I ordered from Ivory Ella because..."
I ordered from Ivory Ella because I love that they genuinely care about elephants and giving back. My shirt ended up being cute and really comfy, but the mission behind the brand is what made the purchase feel extra meaningful. Shipping went smoothly and I didn’t have any issues with my order. I’m grateful to support a company that seems to have a real purpose behind it
FARLEY
April 27, 2026
"Really soft shirt"
Got my shirt last week and it’s super soft. I wore it all day and it felt comfy, not scratchy or anything. Happy with it for sure.
kelly-Collins
April 24, 2026
"Sizing has been spot on"
I’ve ordered from ivoryella.com a few times now. The sizing has been really consistent for me. I usually just get my normal size. It fits how I expect. Not too tight. Not weirdly oversized either. It makes ordering online way less stressful. I’m really happy with it
maryann1988
April 06, 2026
"I grabbed a hoodie and a tee..."
I grabbed a hoodie and a tee from Ivory Ella, they were better than I thought they’d be. The material is soft, the fit is good, and it didn’t feel like one of those overpriced things. Shipping was normal too, nothing weird or anything like that. I’d probably order again next time they have some kind of sale.
BURGESS
April 02, 2026
"I ordered from ivoryella.com because I liked the..."
I ordered from ivoryella.com because I liked the styles first, and the prices made it feel like an easy choice. A few things were on sale when I shopped, which definitely helped. Once my items arrived, the quality felt good for what I paid, so I was happy with the purchase overall.
robertrucker5212
March 27, 2026
"Refund came quicker than I thought"
I had to send my order back and was a little worried about how long the refund would take. But yeah, it showed up fast, like a few days after they got the return. Wasn’t totally seamless or anything, but overall... good experience
Rebecca_rice88
March 22, 2026
"Showed up right on schedule"
My delivery arrived when they said it would, so no complaints there. I had checked in with support beforehand and they basically said, “Yep, it’s still on track,” and that’s exactly how it went. Smooth overall, no real issues.
Francine.hinger
March 01, 2026
"Exchange was smooth"
The exchange went smoothly overall. It took a little bit of time, but nothing too bad, and everything worked out fine in the end.
dolores_Henley81
February 25, 2026
"Shipping was quick overall"
It showed up sooner than I thought it would, so yeah, I’d say the shipping was fast overall.
DOUGLAS
February 19, 2026
"Super helpful when I had an issue"
I had a sizing issue with my order, but support got it sorted out really quickly. Everything’s good now, and I’m happy with how they handled it. I’d definitely recommend them.
Jared_appel88
February 09, 2026
"Color was just right"
The color was exactly what I was hoping for... it looks just like the photos. No surprises there, which was nice.
KWAK
January 28, 2026
"Exactly the comfy hoodie I expected"
I had a feeling this hoodie was going to be a good one, and it pretty much confirmed what I already thought. It’s super soft, easy to wear every day, and the fit is just right on me. Definitely one of those pieces I keep reaching for
LUPO
January 26, 2026
"Cute finds, and the code actually worked"
Found a few cute things I liked. Nothing too complicated. Added them to my cart, tried a discount code at checkout, and expected some issue. But nope. It went through right away. Saved a little money too, which always feels nice. Easy experience overall
debraaustin6919
January 23, 2026
"Nice selection, but a few things were sold out"
I was happy with the variety at Ivory Ella. They have a good mix of tees, hoodies, and little extras like bags, and the designs don’t all feel copy-pasted, which I really appreciate. I found a few cute things that felt worth the price, but some of the colors and sizes I wanted were already sold out. Still a good shopping experience overall, just not quite perfect for me.

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Ivory Ella Q&A

This was our first purchase and we need a larger size. i went through the return portal but i am still being charged shipping????

Ivorye2 ivory e. [ivoryella rep] at this time we do not have a phone line. we ask that all customer service inquiries be submitted in writing so that we can better assist you. our records show that your order was shipped on 12/5. since according to usps tracking information, there was not an updated scan since the package left our building, we opened a case with usps regarding this issue. we also had a replacement shipment sent out. according to the usps tracking, it shows the second shipment was delivered 12/22. even though it was marked as delivered by usps, we did issue you a full refund when you requested it. we realize there is a large demand for our products and are doing our best to keep up. our business was started less than two years ago and we have already donated $1,081,899 to savetheelephants.org and other charitable causes, and we think that is awesome! we do realize though that there are improvements that can be made, and we will be working on those things for the future. what other charitable causes is ivory ella donating to that is not outlined in their website. i would like to know.

My daughter is 12 and wears a 14 in girls sizes normally. what size long sleeve classic ivory ella shirt will she be?

Can anyone tell me if the one silicone water bottle is bpa free? all the other ones on the website say bpa free, but this one does not?

What other charitable causes is ivory ella donating to that is not outlined in their website. i would like to know. thank you

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